PRIVACY POLICY
GENERAL PROVISIONS
This website https://medfly.com.ua (hereinafter referred to as the “Website”) is operated by LLC “MEDFLY”, EDRPOU code 44828784, a legal entity duly registered and operating in accordance with the legislation of Ukraine (hereinafter referred to as the “Company”, “we”, “us”, or “our”).
Caring about the development of relationships with persons who have visited the Website, as well as the Company’s clients (hereinafter referred to as the “User”), and recognizing the importance of ensuring the protection of users’ personal data, the Company has prepared this Privacy Agreement (Privacy Policy). This Privacy Policy has been developed in accordance with the requirements of the Law of Ukraine “On Personal Data Protection” and other regulatory acts of Ukrainian legislation governing legal relations related to the processing of personal data (hereinafter referred to as the “Privacy Policy”), as well as the terms of use of the Company’s Website.
Before using the Website, please carefully review the terms of this Privacy Policy. By using the Website, the User confirms acceptance of and agreement with the terms of this Privacy Policy. If, for any reason, the User does not agree with the provisions of this Privacy Policy, the User must immediately stop using the Website.
1. DEFINITIONS
1.1. The following terms are used in this Privacy Policy:
1.1.1. “Website Administration of the Company” (hereinafter referred to as the “Website Administration”) — authorized employees responsible for managing the Website on behalf of the Company, who organize the processing of personal data and determine the purposes of such processing, the composition of personal data subject to processing, and the actions or operations performed with personal data.
1.1.2. “Personal Data” — information or a set of information about an individual who is identified or can be specifically identified.
1.1.3. “Processing of Personal Data” — any action or set of actions, such as collection, registration, accumulation, storage, adaptation, modification, renewal, use, and dissemination (distribution, sale, transfer), depersonalization, destruction of personal data, including with the use of information (automated) systems.
1.1.4. “Confidentiality of Personal Data” — a mandatory requirement for the Administrator or any other person who has access to personal data to prevent their dissemination without the consent of the personal data subject or other lawful grounds.
1.1.5. “User of the Company’s Website” — a person who has access to the Website via the Internet and uses the Website.
1.1.6. “Cookies” — text files containing a small amount of information sent by a web server and stored on the User’s computer, which the web client or browser sends back to the web server in an HTTP request each time the User attempts to open a page of the respective Website.
1.1.7. “IP Address” — a unique network address of a node in a computer network built using the IP protocol.
2. SUBJECT OF THE PRIVACY POLICY
2.1. By using the Website and answering the required questions during registration, the User confirms consent to the processing of personal data by the Company and its authorized persons and confirms that they are of legal age.
2.2. The User consents to the Website Administration processing the received information, including collection, systematization, accumulation, storage, clarification (updating, correction), use, dissemination, depersonalization, blocking, and destruction of personal data specified in the registration form, for the purpose of creating a database of participants, compiling statistical reports, conducting marketing research, and interacting with the User, including via electronic communications networks, such as SMS messages and emails, until such consent is withdrawn.
2.3. The User confirms consent to the Website Administration contacting the User directly using various communication means, including but not limited to postal mail, email, and the Internet.
2.4. Personal data permitted for processing under this Privacy Policy include, but are not limited to:
2.4.1. User’s full name;
2.4.2. User’s contact phone number;
2.4.3. User’s email address;
2.4.4. User’s location.
3. PURPOSES OF COLLECTING AND PROCESSING PERSONAL DATA
3.1. The Company uses the User’s personal information for the following purposes:
3.1.1. Providing effective customer support to the User;
3.1.2. Communicating with the User, including sending notifications, requests, and information related to the use of services, service provision, and processing User inquiries and requests;
3.1.3. Providing information about goods and services offered by the Company, promotional campaigns, responding to inquiries, and fulfilling the Company’s obligations to consumers;
3.1.4. Conducting statistical and other research based on anonymized data.
4. CATEGORIES OF COLLECTED DATA
4.1. The categories of personal data collected by the Website (independently or through third parties) include cookies and usage data.
4.2. Personal data may be provided by the User independently or collected automatically when using the Website. Unless otherwise specified, the Website https://medfly.com.ua uses cookies or other user identification tools exclusively to provide the services requested by the User.
4.3. Users are responsible for personal data of third parties that they obtain, publish, or provide to others using the Website and confirm that they have obtained consent from such third parties to provide the data to the Company.
5. METHODS AND TERMS OF PERSONAL DATA PROCESSING
5.1. Processing of the User’s personal data is carried out without time limitation by any lawful means, including in personal data information systems using automation tools or without such tools.
5.2. The User agrees that the Website Administration has the right to transfer personal data to third parties, including courier services, postal organizations, and telecommunications operators, solely for the purpose of fulfilling the User’s order placed on the Company’s Website, including delivery of goods.
6. USERS’ RIGHTS
6.1. The Company informs you of your rights as a personal data subject in accordance with the Law of Ukraine “On Personal Data Protection”, including the right to:
6.1.1. Know the sources of collection, location of personal data, purpose of processing, and the location or residence of the data controller or processor;
6.1.2. Receive information about the conditions for granting access to personal data, including information about third parties to whom data is transferred;
6.1.3. Access personal data;
6.1.4. Receive a response within thirty calendar days regarding whether personal data is being processed and obtain its content;
6.1.5. Submit a reasoned objection to the processing of personal data;
6.1.6. Demand modification or deletion of personal data if processed unlawfully or inaccurately;
6.1.7. Protection against unlawful processing and accidental loss, destruction, or damage of personal data;
6.1.8. File complaints with the Ukrainian Parliament Commissioner for Human Rights or the court;
6.1.9. Use legal remedies in case of violations of personal data protection legislation;
6.1.10. Restrict consent to personal data processing;
6.1.11. Withdraw consent to personal data processing;
6.1.12. Be informed about automated data processing mechanisms;
6.1.13. Protection from automated decisions that have legal consequences.
Requests should be sent to the Website Administration at the contact details provided on the Website.
7. COOKIE POLICY
7.1. The Website collects information about your visits to analyze traffic and usage efficiency, personalize user experience, and adapt content to individual interests using technologies such as cookies.
7.2. Cookies are used to evaluate Website performance, identify popular pages, ensure convenient navigation, and personalize user experience without collecting personal information.
8. PERSONAL DATA SECURITY
8.1. The Company takes necessary organizational and technical measures to protect Users’ personal data from unauthorized or accidental access, destruction, alteration, blocking, copying, dissemination, or other unlawful actions.
8.2. This Privacy Policy applies only to the Company’s Website. The Company is not responsible for third-party websites accessed via links on the Website.
8.3. Personal data may be used for legal purposes in court proceedings if the Website or services are used improperly. The User acknowledges that the Website Administration may be required to disclose personal data to government authorities.
9. ADDITIONAL INFORMATION ABOUT PERSONAL DATA
9.1. The Website may provide additional contextual information upon request regarding specific services or personal data processing.
9.2. For technical maintenance purposes, the Website and third-party services may collect system logs or use other personal data such as IP addresses.
10. WEBSITE CONTENT AND INTELLECTUAL PROPERTY RIGHTS
10.1. All content, including texts, brochures, catalogs, logos, images, and other materials, is the property of the Company or respective rights holders.
10.2. Users may store content solely for personal, non-commercial use without altering or removing proprietary notices.
10.3. Users may not distribute, modify, copy, publish, sell, or otherwise use content without prior written permission from the Company.
10.4. The Company reserves the right to modify Website content and functionality.
10.5. Equipment manufacturers reserve the right to change technical specifications.
10.6. Content is provided for informational purposes only.
11. ADDITIONAL TERMS
11.1. The Website Administration may amend this Privacy Policy without User consent.
11.2. The updated Privacy Policy becomes effective upon publication on the Website.
11.3. If the User disagrees with changes, they must stop using the Website.
12. CONTACT INFORMATION
12.1. Users may contact the Company via email tovmedfly@ukr.net or by phone +38 093 268 93 65.
